1.- Website Owner
FIDHAIL SL
VAT: B09627084
Registered office: C/Velazquez, No. 35
Postal code: 28001
Location: Madrid
Province: Madrid
Phone:(+34)911230589
Email:atcliente@luxenter.com
2.-Object of the conditions
The present Conditions aim to regulate access and the acquisition regime of the products provided by FIDHAIL SL. (hereinafter THE COMPANY) to the User through its Website, constituting the legal framework that develops the contractual relationship.
Users expressly accept full and unconditional adherence to these stipulations, in the version published by THE COMPANY at the time the User contracts the product and/or content they are interested in. Therefore, the User agrees to carefully read the terms of contracting each time they proceed to contract any product, as these may have been modified since the last time they accessed.
By accepting these General Terms and Conditions of contracting, the User declares:
What is a person with the capacity to hire.
That he/she has read and accepts these general contracting conditions.
The User will always have access, prior to the start of the product contracting procedure, to the contracting conditions, which may be stored and/or reproduced on a durable medium.
3.-Prices
The applicable prices are those listed on the WEBSITE at the time the customer places their order.
The price of the products displayed on the WEBSITE includes Value Added Tax. The price of the products already includes the corresponding Value Added Tax (VAT) according to the product.
The prices and rates applicable to the user's contracting of the services will be those listed in the online store owned by THE COMPANY at the time the user accesses the specific service and begins the contracting process.
'FIDHAIL reserves the right to modify the prices of the products when it deems it appropriate and making it visible on this website.'
FIDHAIL complies adequately with the General Data Protection Regulation (GDPR), the "Law on Information Society Services and Electronic Commerce" (LSSI-CE), the "Law on the Regulation of Retail Trade for Distance Sales", and the "Law on the Order of VAT Applied to Electronic Commerce."
4.-Sales conditions
The prices and texts published on www.luxenter.com are subject to changes without prior notice, including technical specifications.
"It is the customer's obligation to check the merchandise that is delivered to them. In the event that the customer requests an exchange due to a defect in the product at the time of delivery, FIDHAIL will proceed to collect the product through the courier service and will exchange it for another in perfect condition, or will refund the corresponding amount. Likewise, FIDHAIL will cover the shipping cost of the new product."
FIDHAIL is not responsible under any circumstances for damages caused by the misuse of the goods.
The user accepts these General Conditions of Sale, which will remain perfectly accessible from this website.
'The Offers and Promotions will be valid for the duration specified in each case. If stocks are exhausted before the end date of the offer, a product of equivalent quality and price may be supplied, by mutual agreement with the user.'
The user will be able to consult the description and essential characteristics of each item in their corresponding product sheets.
5.-Rights and obligations of the parties
Obligations of THE COMPANY
THE COMPANY commits to fulfilling the following contractual obligations arising from the commercial relationship with the User as a result of the contracting of services by the User:
Provide the service requested by the user in accordance with the provisions of the contract conditions, without failing to uphold contractual good faith.
Expressly inform the User of the existence of these conditions prior to the commencement of the contracting procedure.
Inform the User prior to contracting and in a specific, clear, precise, and unequivocal manner, about the specific characteristics of the requested services, such as their price and the applicable taxes.
Make a copy of the general terms available to the User.
User Obligations
For its part, the User agrees to:
Carry out the full compliance with the provisions established in these conditions of the services provided by THE COMPANY.
Complete the pre-registration forms before the start of the hiring process with truthful and up-to-date information.
Provide the requested bank details correctly to THE COMPANY.
Pay the price of the purchased products, without the submission of a complaint exempting you from this obligation.
User Rights
All information provided to the client will be binding for the offeror under the terms established by current legislation.
Every user has the right to have the goods they acquire be of the category and legal requirements contracted or of a quality that is directly proportional to the category of the establishment.
6.-Terms of Use
The User agrees and guarantees to use the website in accordance with the provisions established in the general terms of contract, the applicable regulations, as well as those relating to morality and good customs.
By accepting these provisions, the user agrees to use this website and the products made available on it in the manner and form established herein. The user is obliged not to use this website and its products for illegal purposes and/or contrary to the purposes established in this legal notice, which could harm the rights and/or interests of third parties or in any way damage this website or impede its proper functioning or that of the products offered or to be offered in the future.
Similarly, the User shall refrain from obtaining the content provided on the website by illegal, fraudulent means, theft, or plagiarism of the same, in accordance with the provisions of the Penal Code and applicable regulations.
THE COMPANY reserves the right to deny access to the website, without prior notice, to any User who violates the provisions set forth in these general contracting conditions.
For its part, the User agrees not to make illegal use of the contents of the website, or that may cause harm to THE COMPANY. Therefore, the User will refrain, without limitation, from modifying, copying, distributing, publishing, transferring, and/or selling any information or appearance concerning the website owned by THE COMPANY.
7.-Safe environment
THE COMPANY, through the website, uses cutting-edge technology to ensure the protection of information.
Likewise, THE COMPANY guarantees that the hiring of the products is carried out in a secure environment.
8.-Validity period of these conditions
The User expressly exempts THE COMPANY from all liability for direct and indirect damages arising from any errors on the website, as well as for any interruption, suspension, delay, or anomaly in accessing it.
THE COMPANY commits to exercising the utmost care to preserve the website from any viruses, trojans, and other elements that could compromise or damage the User's or third parties' computer systems. In any case, the User releases THE COMPANY from all liability for direct or indirect damages caused by the potential existence of such harmful or malicious elements.
9.-Validity period of these conditions
The validity period of these conditions will be the time they remain published on the website and will apply to the services purchased at the time these conditions were available.
In any case, THE COMPANY reserves the right to unilaterally modify them, without this affecting the services contracted by users prior to the modification, except in those cases where the user has changed or modified the contracted service, in which case the conditions in effect at the time of the change and/or modification will apply.
10.- Nullity and ineffectiveness of the clauses
If any clause included in these conditions is declared totally or partially null or ineffective, such nullity will only affect that provision or the part of it that is null or ineffective, with the remaining conditions remaining in full force.
11.-Fueros
Any contentious issue concerning the services provided shall be resolved through the consumer arbitration courts, mediators, or similar entities to which THE COMPANY is affiliated at the time the dispute arises, as well as the corresponding courts and tribunals in accordance with Spanish legislation.
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