1.-Website Owner

FIDHAIL SL

VAT: B09627084

Registered address: C/Velazquez, nº35

Postal code: 28001

City: Madrid

Province: Madrid

Phone: (+34)911230589

Email: atclienteluxenter@luxenter.com

2.-Purpose of the conditions

These Conditions aim to regulate access and the acquisition regime of the products provided by FIDHAIL SL. (hereinafter THE COMPANY) to the User through its website, constituting the legal framework that governs the contractual relationship.

Users expressly accept full and unconditional adherence to these stipulations, in the version published by THE COMPANY at the time the User contracts the product and/or content they are interested in. Therefore, the User commits to carefully read the contracting conditions each time they proceed to contract a product, as these may have been modified since the last time they accessed them.

By accepting these General Contracting Conditions, the User declares:

That they are a person with the capacity to contract.

That they have read and accept these general contracting conditions.

The User will always have access, prior to starting the product contracting process, to the contracting conditions, which may be stored and/or reproduced on a durable medium.

3.-Prices

The applicable prices are those listed on the WEBSITE at the time the customer places their order.

The price of the products shown on the WEBSITE includes Value Added Tax. The price of the products already includes the corresponding Value Added Tax (VAT) according to the product.

The prices and fees applicable to the user's contracting of services will be those listed in the online store owned by THE COMPANY at the time the user accesses the specific service and begins the contracting process.

FIDHAIL reserves the right to modify product prices whenever it deems appropriate, making such changes visible on this website.

FIDHAIL complies appropriately with the General Data Protection Regulation (GDPR), the "Law on Information Society Services and Electronic Commerce" (LSSI-CE), the "Law on the Regulation of Retail Trade for Distance Sales," and the "Law on VAT Applied to Electronic Commerce."

4.- Sales Conditions

Prices and texts published on www.luxenter.com are subject to change without prior notice, including technical specifications.

It is the customer's obligation to check the goods delivered. If the customer requests an exchange due to a product defect at the time of delivery, FIDHAIL will collect the product via courier and replace it with another in perfect condition or refund the corresponding amount. FIDHAIL will also cover the shipping cost of the new product.

FIDHAIL is not responsible under any circumstances for damages caused by misuse of the goods.

The user accepts these General Terms of Sale, which will remain fully accessible from this website.

Offers and Promotions will be valid for the period specified in each case. If stock runs out before the offer end date, a product of equivalent quality and price may be supplied by mutual agreement with the user.

The user may consult the description and essential characteristics of each item in their corresponding product sheets.

5.- Rights and obligations of the parties

THE COMPANY Obligations

THE COMPANY agrees to fulfill the following contractual obligations arising from the commercial relationship with the User as a result of the User contracting the services:

Provide the service requested by the user in accordance with the terms of the contract, without breaching contractual good faith.

Explicitly inform the User of the existence of these conditions prior to the start of the contracting process.

Inform the User prior to contracting, in a specific, clear, precise, and unequivocal manner, of the specific characteristics of the requested services, such as their price and applicable taxes.

Make a copy of the general terms and conditions available to the User.

User Obligations

The User, for their part, agrees to:

Carry out full compliance with the provisions set forth in these conditions of the services provided by THE COMPANY.

To complete the registration forms prior to the start of the contracting process with truthful and up-to-date information.

To correctly provide the bank details requested by THE COMPANY.

To pay the price of the products purchased, without the submission of a claim exempting them from this obligation.

User Rights

All information provided to the customer shall be binding on the offeror under the terms established by current legislation.

Every user has the right for the goods they acquire to be of the category and legal requirements contracted or of a quality that is directly proportional to the category of the establishment.

6.-Terms of use

The User agrees and guarantees to use the website in accordance with the provisions established in the general terms and conditions of contract, the applicable regulations, as well as those related to morality and good customs.

By accepting these provisions, the user agrees to use this website and the products made available on it in the manner and form established herein. The user is obliged not to use this website and its products for illicit purposes and/or contrary to the purposes set forth in this legal notice, which could harm the rights and/or interests of third parties or in any way damage this website or prevent its proper functioning or that of the products offered or to be offered in the future.

Similarly, the User shall refrain from obtaining the content provided on the website by illicit, fraudulent means, theft, or plagiarism, in accordance with the provisions of the Penal Code and applicable regulations.

THE COMPANY reserves the right to deny access to the website, without prior notice, to any User who violates the provisions of these general terms and conditions of contract.

For its part, the User agrees not to make illicit use of the website's content, or any use that could cause harm to THE COMPANY. Therefore, the User shall refrain, without limitation, from modifying, copying, distributing, publishing, transferring, and/or selling any information or appearance related to the website owned by THE COMPANY.

7.-Secure environment

THE COMPANY, through the website, uses cutting-edge technology to ensure the protection of information.

Likewise, THE COMPANY guarantees that the purchase of products is carried out in a secure environment.

8.-Validity Period of These Terms

The User expressly releases THE COMPANY from all liability for direct and indirect damages resulting from possible errors on the website, as well as from any interruption, suspension, delay, or anomaly in access to it.

THE COMPANY commits to taking maximum care to protect the website from any viruses, trojans, and other elements that could compromise or damage the User's or third parties' computer systems. In any case, the User releases THE COMPANY from all liability for direct or indirect damages caused by the possible existence of such harmful or malicious elements.

9.-Validity Period of These Terms

The validity period of these terms will be the time they remain published on the website and will apply to services purchased while these terms were available.

In any case, THE COMPANY reserves the right to unilaterally modify them, without this affecting the services contracted by users prior to the modification, except in cases where the user has changed or modified the contracted service, in which case the conditions in effect at the time of the change and/or modification will apply.

10.-Nullity and Ineffectiveness of Clauses

If any clause included in these terms is declared totally or partially null or ineffective, such nullity will only affect that provision or the part of it that is null or ineffective, with the rest of the terms remaining in effect.

11.-Jurisdiction

Any litigation related to the services provided will be resolved through consumer arbitration courts, mediators, or similar bodies to which THE COMPANY is affiliated at the time of the dispute, as well as the corresponding courts and tribunals in accordance with Spanish law.

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