1.-Website Owner
FIDHAIL SL
VAT: B09627084
Registered office: C/Velazquez, nº35
Postal code: 28001
City: Madrid
Province: Madrid
Phone: (+34)911230589
Email: atclienteluxenter@luxenter.com
2.-Object of the conditions
These Conditions aim to regulate access and the acquisition regime of the products provided by FIDHAIL SL. (hereinafter THE COMPANY) to the User through its Website, constituting the legal framework that develops the contractual relationship.
Users expressly accept full and unconditional adherence to these stipulations, in the version published by THE COMPANY at the time the User contracts the product and/or content in which they are interested. Therefore, the User agrees to carefully read the terms of contract each time they proceed to contract any product, since these may have been modified since the last time they accessed them.
By accepting these General Contracting Conditions, the User declares:
That they are a person with the capacity to contract.
That they have read and accept these general contracting conditions.
The User will always have access, prior to the start of the product contracting procedure, to the contracting conditions, which may be stored and/or reproduced on a durable medium.
3.-Prices
The applicable prices are those listed on the WEBSITE at the time the customer places their order.
The price of the products appearing on the WEBSITE includes Value Added Tax The price of the products already includes the corresponding Value Added Tax (VAT) according to the product.
The prices and rates applicable to the user's contracting of services will be those listed in the online store owned by THE COMPANY at the time the user accesses the specific service and initiates the contracting process.
FIDHAIL reserves the right to modify product prices whenever it deems appropriate, making it visible on this website.
FIDHAIL complies appropriately with the General Data Protection Regulation (GDPR), the "Law on Information Society Services and Electronic Commerce" (LSSI-CE), the "Law on the Regulation of Retail Trade for distance sales," and the "Law on VAT applied to Electronic Commerce."
4.-Terms of sale
Prices and texts published on www.luxenter.com are subject to change without prior notice, including technical specifications.
It is the customer's obligation to check the goods delivered. If the customer requests an exchange due to a product defect at the time of delivery, FIDHAIL will collect the product via courier and replace it with another in perfect condition, or refund the corresponding amount. Likewise, FIDHAIL will cover the shipping cost of the new product.
FIDHAIL is not responsible under any circumstances for damages caused by misuse of the goods.
The user accepts these General Terms of Sale, which will remain fully accessible from this website.
Offers and Promotions will be valid for the period specified in each case. If stock runs out before the offer end date, a product of equivalent quality and price may be supplied by mutual agreement with the user.
The user may consult the description and essential characteristics of each item in their corresponding product sheets.
5.-Rights and obligations of the parties
Obligations of THE COMPANY
THE COMPANY commits to fulfilling the following contractual obligations arising from the commercial relationship with the User as a result of the contracting of services by the latter:
To provide the service requested by the user in accordance with the provisions of the contracting conditions, without breaching contractual good faith.
To expressly inform the User of the existence of these conditions prior to the start of the contracting procedure.
To inform the User prior to contracting, in a concrete, clear, precise, and unequivocal manner, of the specific characteristics of the requested services, such as their price and applicable taxes.
To provide the User with a copy of the text of the general conditions.
User Obligations
For its part, the User agrees to:
To fully comply with the provisions of these conditions regarding the services provided by THE COMPANY.
To complete the registration forms prior to the start of the contracting procedure with truthful and up-to-date information.
To correctly provide the bank details requested by THE COMPANY.
To pay the price of the products purchased, without the submission of a claim exempting them from this obligation.
User Rights
All information provided to the client shall be binding on the offeror under the terms established by current legislation.
Every user has the right that the goods they acquire are of the category and legal requirements contracted or of such quality that is directly proportional to the category of the establishment.
6.-Terms of Use
The User agrees and guarantees to use the website in accordance with the provisions established in the general terms and conditions of contract, the applicable regulations, as well as those related to morality and good customs.
By accepting these provisions, the user agrees to use this website and the products made available on it in the manner and form established herein. They are obliged not to use this website and its products for illegal purposes and/or contrary to the purposes established in this legal notice, which could harm the rights and/or interests of third parties or in any way damage this website or prevent its proper functioning or that of the products offered or to be offered in the future.
Likewise, the User shall refrain from obtaining the content provided on the website by illegal, fraudulent means, theft, or plagiarism thereof, in accordance with the provisions of the Penal Code and applicable regulations.
THE COMPANY reserves the right to deny access to the website, without prior notice, to any User who violates the provisions of these general terms and conditions of contract.
For its part, the User agrees not to make unlawful use of the website's content or any use that could harm THE COMPANY. Therefore, the User will refrain, without limitation, from modifying, copying, distributing, publishing, transferring, and/or selling any information or appearance related to the website owned by THE COMPANY.
7.-Secure Environment
THE COMPANY, through the website, uses cutting-edge technology to ensure the protection of information.
Likewise, THE COMPANY guarantees that the contracting of products is carried out in a secure environment.
8.-Validity Period of These Conditions
The User expressly exempts THE COMPANY from all liability for direct and indirect damages resulting from possible errors on the website, as well as from any interruption, suspension, delay, or anomaly in access to it.
THE COMPANY commits to taking the utmost care to protect the website from any viruses, trojans, and other elements that could compromise or damage the User's or third parties' computer systems. In any case, the User exempts THE COMPANY from all liability for direct or indirect damages caused by the possible existence of such harmful or malicious elements.
9.-Validity Period of These Conditions
The validity period of these conditions will be the time they remain published on the website and will apply to services purchased at the time these conditions were available.
In any case, THE COMPANY reserves the right to unilaterally modify them, without this affecting the services contracted by users prior to the modification, except in cases where the user has changed or modified the contracted service, in which case the conditions in effect at the time of the change and/or modification will apply.
10.-Nullity and Ineffectiveness of Clauses
If any clause included in these conditions is declared totally or partially null or ineffective, such nullity will only affect that provision or the part of it that is null or ineffective, with the rest of the conditions remaining in effect.
11.-Jurisdictions
Any litigation matter concerning the services provided will be resolved through consumer arbitration courts, mediators, or similar bodies to which THE COMPANY is affiliated at the time the dispute arises, as well as the corresponding courts and tribunals in accordance with Spanish law.
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